Page 1 of 2

請問需要加熱嗎?

Would you like me to heat

this up for you?

請問需要取包裹嗎?

Would you like to pick up a

package?

請問您想以

書面方式溝通嗎?

Would you like to

communicate in writing?

請問您取貨用的

手機末三碼?

To pick up your package,

could you tell me the last

three digits of your phone

number?

請問全家會員手機號碼?

What is your FamilyMart

member account number

(phone number)?

請問需要列印收據,

或是存載具?

Would you like a receipt or

e-invoice?

請問需要電子支付嗎?

Will you be using electronic

payment?

PAY

購 買

咖啡 Coffee 私品茶 Tea 霜淇淋 Ice Cream 餅杯 CONE

杯子 CUP

冷 COLD

熱 HOT

※ 依 地 區 店 鋪 別,部 分 商 品 無 提 供 Some products may not be available depending on the store and region.

請問需要幾份?

How many?

請問需要借循環杯嗎?

Would you like to rent a reusable cup?

「全家」重視每一位顧客的需求,致力為顧客打造「多元、平

等、包容(DEI)」的購物環境。為確保提供每位客人同等的溝通

品質,當您有需要時,皆可以自由使用「溝通友善墊板」,或由

全家有愛 溝通無礙 店員主動出示,為您提供所需的服務。

溝通友善墊板

Page 2 of 2

請協助我操作影印機

Please help me use the

copy machine.

我想購買垃圾袋

I would like to buy garbage

bags.

我想要購買郵票

I would like to buy postage

stamps.

我想用書面方式溝通

I would like to

Communicate in writing.

我想儲值悠遊卡

Easy Card

悠遊卡

I would like to charge

my EasyCard.

FamiPort

請協助我操作

FamiPort機台

Please help me use the

FamiPort kiosk.

我想寄包裹

I would like to mail a

package.

我想購買菸品

I would like to buy

cigarettes.

20歲以下

不可購買菸品

We cannot sell cigarettes to

anyone under the age of 20.

「全家」重視每一位顧客的需求,致力為顧客打造「多元、平

等、包容(DEI)」的購物環境。為確保提供每位客人同等的溝通

品質,當您有需要時,皆可以自由使用「溝通友善墊板」,或由

全家有愛 溝通無礙 店員主動出示,為您提供所需的服務。

溝通友善墊板